My deposit to Mostbet is not credited, what should I do?

If your deposit is not showing in your Mostbet balance, first wait a few minutes, then follow these steps:

1. Check payment status

   • Open your bank/e-wallet/bkash/Nagad app.
   • Confirm the payment is “Successful” and note the transaction ID and time.

2. Check your Mostbet account

   • Log in to your Mostbet account.
   • Go to “Deposit history” in your profile and refresh the page.

3. Wait for processing time

   • Some methods can take 5–30 minutes.
   • Do not try many deposits repeatedly during this time.

4. Contact support with details

   • If money is deducted but not credited after 30–60 minutes, contact Mostbet support via live chat or email.
   • Send: username, deposit method, amount, time, and payment screenshot.

Tip: Always keep payment SMS or receipt until the casino balance is updated.

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